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Patient Services Representative

2 months ago

Ludington, Michigan, United States Corewell Health Full time
Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at Corewell Health. As a key member of our healthcare operations team, you will play a vital role in delivering exceptional patient care and support.

Key Responsibilities
  • Complex Patient Problem Solving: Utilize high-level discernment to register patients in treatment rooms, ensuring accurate and efficient processing.
  • Administrative Support: Provide administrative assistance, including patient check-out, scheduling appointments, and navigating external patient referral portals.
  • Insurance Authorization and Verification: Obtain insurance authorizations and verify prior authorization for patients, ensuring compliance with regulatory requirements.
  • EMR/EHR Scanning and Right Faxing: Accurately scan and upload patient records to EPIC, ensuring seamless data management.
  • Health Maintenance Reminders: Identify and remind patients of health maintenance gaps, promoting proactive care and wellness.
  • Team Collaboration: Work collaboratively with healthcare teams to ensure seamless patient care and support.
Benefits
  • Comprehensive Benefits Package: Enjoy a comprehensive benefits package, including financial, health, and work-life balance support.
  • On-Demand Pay Program: Access our on-demand pay program, providing flexibility and convenience.
  • Discounts Directory: Take advantage of our discounts directory, offering deals on various products and services.
  • Optional Insurance Benefits: Choose from optional identity theft protection, home and auto insurance, and pet insurance.
  • Retirement Options: Participate in traditional and Roth retirement options, with service contribution and match savings.
Requirements
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent.
  • Relevant Experience: Bring 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or other related fields.