Customer Service Representative

2 weeks ago


Ludington, Michigan, United States THE SHELBY STATE BANK Full time
Job OverviewAt The Shelby State Bank, we are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, processing transactions, and maintaining accurate records.Key Responsibilities
  • Process savings and checking account transactions, cash checks, and sell money orders and travelers checks.
  • Assist fellow team members and branches to contribute to the bank's success.
  • Answer phones, process mail, and maintain account records.
  • Cross-sell services to customers and provide excellent customer service.
  • Balance daily transactions and verify cash totals at the end of each day.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic math skills and attention to detail.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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