Suite Attendant

2 weeks ago


Pittsburgh, Pennsylvania, United States Aramark Full time
Job Summary

Suite Attendants at Aramark provide exceptional guest service experiences by addressing and/or resolving any concerns or special requests made by guests in the suite(s). This role requires previous experience as a server, suite attendant, or other related role, with excellent guest service skills, communication and interpersonal skills, and working knowledge of food safety principles and procedures.

Key Responsibilities
  • Ensures suites are stocked with proper food, beverage, and product before and during events based on Aramark standards and suite holders' orders
  • Maintains appearance and cleanliness of suite and food service areas during event
  • Replenishes food and beverage product during event upon guests' requests
  • Adheres to all alcohol service policies and safe drinking guidelines including checking guests' identification
  • Maintains knowledge of menu items and all other offerings
  • Breaks down and cleans food service areas and equipment post event
  • Returns equipment to proper storage area
  • Inventories product at the end of each event
  • Adheres to all alcohol service policies and safe drinking guidelines including checking patrons' identification
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation
  • Ensures security of company assets
Requirements
  • Requires previous experience as a server, suite attendant, or other related role
  • Demonstrates excellent guest service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Working knowledge of food safety principles and procedures
  • Must be able to obtain a food safety certification
  • Must be able to obtain all Aramark and state/local required alcohol service certifications
  • Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
  • Adaptable to guest needs
  • Demonstrate an elevated level of guest service, anticipating guests' needs
  • Must be available to work flexible hours including evenings and weekends and holidays

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