Night Audit Clerk

10 hours ago


Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full time
Job Summary

We are seeking a highly skilled Night Audit Clerk to join our team at the Choctaw Resort Development Enterprise. As a Night Audit Clerk, you will be responsible for ensuring the accuracy and integrity of our hotel's financial records, while providing exceptional customer service to our guests.

Key Responsibilities
  • Conduct nightly audits of hotel financial records to ensure accuracy and compliance with company policies.
  • Verify credit card approvals and room availability to ensure seamless guest experiences.
  • Access and work with various systems to redeem offers and promotions issued by the gaming properties.
  • Post room and tax charges to guest accounts in a timely and accurate manner.
  • May perform the duties of a Front Desk Agent if staffing levels are inadequate.
  • Maintain a working knowledge of the Casino Resort's property and special events to advise guests accordingly.
  • Respond to guest requests, complaints, or inquiries in a courteous and prompt manner.
  • Ensure a consistent and regular attendance record.
Requirements
  • 21 years of age or above.
  • Gaming property - Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
  • High School diploma or GED required. An Associate's degree is preferred.
  • Six (6) months to one (1) year prior related experience and/or training or an equivalent combination of both is preferred.
  • Must possess effective communication and organizational skills.
  • Ability to read and understand financial reports, policy and procedure manuals, and technical instructions.
  • Ability to respond to common inquiries or complaints from guests.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense reasoning to a variety of situations.
Work Environment

The work environment is fast-paced and dynamic, with moderate to loud noise levels. The Casino Resort is a smoke-free environment, and Associates are required to maintain a professional demeanor at all times.

Pearl River Resort Associates are required to contribute to a safe work environment, maintain a professional departmental, company, and community reputation, and adhere to established safety guidelines.



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