Store Operations Supervisor

2 weeks ago


Coralville, Iowa, United States Hy-Vee Full time

At Hy-Vee, our workforce is our greatest asset. We are committed to delivering a helpful and friendly shopping experience, which is made possible by a dedicated team that is engaged and supportive of our customers and each other.


Position Overview:

Job Title: Store Operations Supervisor; Perishables Supervisor; Health and Wellness Supervisor

Department: General

FLSA: Non-Exempt

Core Responsibilities:
  • Oversees and coordinates employee activities to ensure customer satisfaction.
  • Maintains a positive work environment that fosters teamwork and flexibility.
  • Encourages staff to engage with customers, providing prompt and courteous service.
  • Exhibits a customer-first attitude, treating all customers with respect and care.
  • Facilitates customer interactions by assisting them in locating products and addressing their needs.
  • Ensures compliance with company values, emphasizing honesty, integrity, and professionalism.
  • Manages employee training and addresses personnel issues as they arise.
  • Assists in inventory management and pricing strategies.
  • Ensures store standards for customer service and employee relations are consistently met.
  • Maintains store cleanliness and safety in accordance with company guidelines.
  • Utilizes technology effectively to enhance store operations.
  • Evaluates employee performance and recommends personnel actions.
  • Implements safety procedures to ensure a healthy work environment.
  • Directs merchandise ordering and manages compliance with policies and procedures.

Additional Responsibilities:
  • Identifies employee motivational needs and creates a supportive work atmosphere.
  • Participates in recruitment and onboarding processes.
  • Stays informed about market trends and competitive practices.
  • Provides ongoing training regarding company policies and procedures.
  • Collaborates with department heads to achieve operational goals.
  • Handles cash register operations and other financial responsibilities.
  • Performs other related duties as required.

Qualifications:
  • High School diploma or equivalent experience.
  • Minimum of one year of retail experience, preferably in a supervisory role.

Physical Requirements:
  • Ability to perform medium work, including lifting and moving objects.
  • Visual acuity for various tasks, including depth perception and color vision.
  • Capable of performing physical activities such as climbing, standing, and walking.

Working Environment:

This role involves exposure to various environmental factors including noise and temperature variations. It is essential to adhere to safety protocols to mitigate potential hazards.


Equipment Utilized:

Includes pallet jacks, cash registers, and other store-related equipment.


Confidentiality:

Access to sensitive information such as pricing and sales reports is required.


Join us in creating a welcoming shopping experience for our customers.



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