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Restaurant Operations Lead

2 months ago

Amherst, Massachusetts, United States The Flying Butcher Full time

The Flying Butcher is seeking a dedicated and experienced Restaurant Manager to lead our team in Amherst, New Hampshire.

As the Restaurant Manager, you will be responsible for overseeing all aspects of daily operations, ensuring smooth service, and fostering a positive work environment. Your leadership skills and commitment to customer satisfaction will be instrumental in driving success at our establishment.

Responsibilities:
  • Provide exceptional guidance and support to a team of up to 20 employees, fostering a collaborative and productive atmosphere.
  • Deliver outstanding customer service, creating a welcoming and memorable dining experience for every guest.
  • Manage inventory levels efficiently, ensuring timely ordering and stock replenishment to meet operational needs.
  • Maintain accurate records and logs, adhering to company policies and procedures.
  • Engage directly with customers, addressing inquiries and resolving concerns promptly and professionally.
  • Cultivate a safe and healthy work environment for all staff members, promoting adherence to safety protocols and regulations.
Requirements:
  • Proven experience in a management role within the food service industry is essential.
  • Strong communication skills, enabling effective interaction with team members, customers, and suppliers.
  • Ability to thrive in a fast-paced environment, remaining calm and composed under pressure.
  • Exceptional organizational and multitasking abilities, ensuring seamless operation of daily tasks.
  • Punctuality and reliability are crucial for maintaining smooth workflow and meeting operational deadlines.