Workforce Solutions Specialist
1 month ago
At Equus Workforce Solutions, we are seeking a highly skilled Eligibility Specialist-FASC to join our team. As a key member of our workforce development team, you will play a critical role in determining customer eligibility for financial aid and providing exceptional customer service.
Key Responsibilities:- Determine customer eligibility for financial aid and enter information into our management information system.
- Function as a financial aid resource specialist, responding to inquiries from prospective students and parents.
- Handle a high volume of inbound and outbound communications with prospective residents seeking financial aid for training or childcare.
- Process incoming applications and inquiries in a timely and accurate manner.
- Collect accurate and complete information from residents while protecting confidential information.
- Maintain electronic files and make recommendations for process improvements to enhance efficiency and customer service.
- Bachelor's degree from an accredited university or college, or equivalent work experience.
- One to three years of experience in workforce development.
- Strong customer service skills and excellent internal and external communication skills.
- Ability to work with people from diverse backgrounds and with various needs.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills with strong attention to detail.
- Knowledge of Microsoft Office software and ability to work in multiple programs/platforms.
Equus Workforce Solutions is a leading provider of workforce development services in North America. We are committed to providing a work environment that values diversity, inclusion, and respect. We are an equal opportunity employer and welcome applications from qualified candidates.
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Workforce Development Specialist
4 weeks ago
Houston, Texas, United States Equus Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Workforce Development Specialist to join our team at Equus Workforce Solutions. As a key member of our workforce development team, you will be responsible for determining customer eligibility for financial aid, entering information into our management information system, and maintaining...
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Workforce Development Specialist
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Workforce Development Specialist
4 weeks ago
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4 weeks ago
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