Customer Service Representative

3 weeks ago


Columbia, South Carolina, United States Intuit - TurboTax Full time
Unlock Your Potential as a TurboTax Customer Service Representative

As a Customer Service Representative with TurboTax, you'll play a vital role in ensuring our customers have a seamless tax filing experience. You'll support customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions.

We're looking for individuals with excellent communication skills and a passion for assisting others. As a CSR, you'll be part of a dynamic team that's dedicated to delivering exceptional customer service.

Key Responsibilities:

  • Provide top-notch customer support via phone, email, or chat
  • Assist customers with product and software inquiries
  • Offer solutions to common tax-related issues
  • Collaborate with subject matter experts to resolve complex issues

What You'll Get:

  • A competitive hourly rate of $18+
  • A $300 bonus for completing training
  • The opportunity to build your own schedule with flexible hours
  • Continuous training and support for your success

Requirements:

  • Excellent communication and problem-solving skills
  • A passion for assisting others and delivering exceptional customer service
  • Ability to work in a fast-paced environment

Don't miss out on this opportunity to join the TurboTax team and make a difference in the lives of our customers



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