Epic Patient Access Analyst Position
2 days ago
About the Role
This is an exciting opportunity to join Optum, a global organization delivering care with the help of technology to improve health outcomes. As an Epic Patient Access Analyst, you will play a critical role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
Key Responsibilities:
- Design and Build Epic Systems: Provide expertise and experience in designing and building Epic systems, particularly in the Patient Access applications, including Prelude and Cadence.
- Collaborate with End Users: Work closely with end-users to design and build the Epic system in a timely and professional manner, making corrective configurations or enhancements as needed.
- Lead Epic Software Upgrades: Lead medium to large complexity Epic software upgrade initiatives or enhancements, including the design, build, and test phases.
- Mentor and Train: Mentor team members on Epic functionality, workflows, documentation, best practices, change management, and other relevant topics.
- Serve as a Subject Matter Expert: Serve as a subject matter expert for Epic Patient Access modules and workflows, participating in design and validation sessions, and ensuring proper documentation and issue escalation.
Requirements and Qualifications:
- Epic Certification: Possess active or current Epic certification in at least two areas, such as Cadence, Prelude, Grand Central, Eligibility, or Referrals.
- Healthcare Experience: Have at least 4 years of healthcare experience and direct client domain knowledge in areas like patient flow, scheduling, registration, real-time eligibility, and insurance verification.
- Subject Matter Expertise: Demonstrate 4+ years of subject matter expertise in relevant applications, with a strong understanding of revenue cycle metrics, KPIs, and process improvement techniques.
Preferred Qualifications:
- Epic CEE: Have completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges.
- Team Management: Demonstrate 2+ years of team management experience, cross-team communication, and leadership skills.
- Technical Skills: Possess proficiency in MS Excel, Visio, PowerPoint, and SharePoint.
Why Optum?
At Optum, we believe in the power of diversity, inclusion, and equity. We strive to create a work environment where everyone can thrive and grow. Come join our team and be part of something bigger than yourself.
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