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Café Operations Supervisor

2 months ago

Greenville, South Carolina, United States W. Lee Flowers Full time

Position Overview

Join our dedicated team at W. Lee Flowers as a Supervisor, where your primary responsibility will be to uphold service excellence, maintain store standards, and oversee merchandising initiatives. Our commitment is to deliver exceptional experiences with quality beverages and a welcoming atmosphere.

Key Responsibilities

  • Ensure that customers receive warm and attentive service from our team
  • Meet and exceed sales and profitability targets
  • Manage the department in accordance with merchandising and operational protocols
  • Offer support, training, and constructive feedback to team members
  • Engage in product preparation, inventory management, and customer service duties
  • Uphold cleanliness, hygiene, and safety standards throughout the department
  • Oversee labor budgeting and staff scheduling
  • Conduct public address announcements as required
  • Complete additional tasks as directed

Candidate Qualifications

  • Outgoing, friendly, and approachable demeanor
  • Strong ability to collaborate with customers and colleagues
  • Physical capability to lift and execute various tasks
  • Excellent communication and sales abilities
  • Capacity to bend, kneel, and stand for prolonged periods

If you are seeking a vibrant role where you can lead a team and ensure exceptional service, this opportunity may be ideal for you. Join us in creating memorable experiences for our customers.