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Administrative Support Specialist

2 months ago

Safford, Arizona, United States RemX Full time
Job Overview

Position: Service Assistant

Location: Graham, NC

Employment Type: Full-Time; Monday to Friday 8:00am to 4:00pm

Role Summary:

As an integral member of our dedicated team, you will play a crucial role in delivering comprehensive support through various administrative functions, customer relations, and order processing. If you possess strong organizational skills, attention to detail, and enjoy a dynamic work environment, we encourage you to consider this opportunity.

Key Duties:

  • Efficiently prepare and manage customer invoices, ensuring accurate entry of all order information into our systems. Oversee the progression of orders from initial input to finalization.
  • Execute a range of administrative responsibilities, including document management, data entry, and inventory of office supplies. Assist in scheduling service appointments and coordinating calendars.
  • Act as the primary contact for customer inquiries, delivering prompt and professional assistance. Address customer questions related to their orders, services, and account details.
  • Maintain organized documentation of customer transactions, orders, and service records. Ensure all records are complete, precise, and readily accessible.
  • Collaborate with the service team and clients to facilitate seamless operations and address any challenges that may arise. Communicate effectively with vendors and suppliers as necessary.
  • Contribute to the maintenance and organization of our office environment, ensuring it remains functional and inviting. Assist in upholding a clean and safe workspace.

Qualifications:

  • Prior experience in an administrative or customer service capacity, ideally within a trades or industrial setting.
  • Proficient computer skills, particularly in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with invoicing and order management systems is highly advantageous.
  • Exceptional organizational abilities with a keen eye for detail.
  • Strong verbal and written communication skills.
  • Ability to work autonomously as well as collaboratively within a small team.
  • Comfortable in a traditional, trade-focused office environment.
Company Overview

RemX is the professional staffing division of Employbridge, recognized as America's Leading Workforce Specialist.

When our talent seeks their next career move, we understand they are looking for more than just a paycheck. Our recruiters are specialists in their fields and recognize that finding the right match between candidates and companies is essential for long-term success.

We provide a range of staffing solutions, including:

  • Temporary, temp-to-hire, and direct hire placements
  • Independent contractor placements
  • Executive search services
  • Managed staffing and outsourced workforce solutions