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Seasonal Customer Service Representative

2 months ago

Marquand, Missouri, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Customer Service Team Member to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, including current promotions and sales
  • Assist customers with finding products, answering questions, and making recommendations
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment
  • Work collaboratively with other team members to achieve sales goals and meet customer needs
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer

As a Seasonal Customer Service Team Member at Michaels Stores, you will have the opportunity to work in a fast-paced and dynamic retail environment, develop your customer service and sales skills, and be part of a team that is passionate about creativity and customer satisfaction.