Medical Assistant

3 weeks ago


Portsmouth, Virginia, United States Potomac Healthcare Solutions Full time
Job Summary

Potomac Healthcare Solutions is seeking a skilled Medical Assistant to join our team at NMC Portsmouth, VA. As a Medical Assistant - Ophthalmology/Refractive Surgery, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.

Key Responsibilities
  • Provide front desk support, including check-in procedures, patient registration, and appointment scheduling.
  • Notify patients of abnormal lab results and maintain accurate medical records.
  • Assist with patient appointments, including making phone calls and using MHS Genesis or other methods as prescribed.
  • Advise and assist patients with MHS benefits and eligibility for refractive surgery programs.
  • Provide information and guidance to patients seeking services from military medical treatment facilities, TRICARE Service Centers, civilian healthcare facilities, and other government healthcare programs.
  • Maintain a depository of up-to-date information on outpatient appointments within each specialty clinic for all categories of beneficiaries.
  • Assist patients with TRICARE referral questions and status of Refractive Surgery consult submissions.
  • Serve as a liaison between patients and components of the MHS.
  • Provide patient instructions according to provider orders and give health promotion materials to patients according to clinic routine.
  • Code procedures in EMR and scan documents and notes into patient EMR records as directed.
  • Assist with preop preparation for PRK/LASIK surgery patients, including going over discharge instructions and administering eye drops.
  • Schedule patient appointments, perform appointment reminder functions, and contact patients regarding reports as directed.
  • Perform receptionist, record-keeping, and clerical tasks as required to assist personnel dedicated to these duties.
  • Receive telephone, personal, or written requests for medical treatment, determine the nature of the patient's request, and refer the inquiring party to appropriate clinic staff following established clinic policies and procedures.
  • Keep specific logs of patients seen daily and assist in compiling reports of morbidity.
Requirements
  • Possess a minimum of 1 year experience as a Medical Assistant within the last 3 years.
  • Possess a high school diploma or GED certificate.
  • Be a graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), or a formal medical services training program of the United States Armed Forces.
  • Must be a US Citizen.
Benefits
  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Employer-Paid Basic Life, Accidental Death & Dismemberment, and Short-Term Disability
  • Long Term Disability
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • 11 Federal Holidays
  • Continuing Education
  • Employee Assistance Program
  • Wellness Incentives and More
About Potomac Healthcare Solutions

Potomac Healthcare Solutions is an award-winning, dynamic, and rapidly growing healthcare services company with a proven background in providing world-class health services for both government and commercial organizations. We are actively recruiting skilled, caring practitioners to support our rapidly growing program base and supported healthcare facilities. If you would like to be a part of a quality-driven organization and make a difference, we would like to talk to you. We especially welcome employment interest from US Military Veterans with honorable service. Potomac Healthcare Solutions, LLC is an Equal Opportunity Employer Veterans/Disabled. ***This position is contingent upon contract award.***



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