Customer Service Manager

3 days ago


Onalaska, United States Burlington Full time
Customer Service Lead

Burlington is seeking a skilled Customer Service Lead to join our team. As a key member of our service team, you will be responsible for ensuring efficient service at the front of lines, assisting management in communicating promotions and company updates, and monitoring and validating returns, exchanges, check authorizations, voids, and other transactions.

Key Responsibilities:
  • Direct cashier coverage and customer flow to ensure seamless service
  • Assist management team in communicating promotions and company updates to customers
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for service team members

Burlington is a dynamic and fast-paced retail environment that requires strong communication and problem-solving skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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