Automotive Service Consultant

7 days ago


Kill Devil Hills, North Carolina, United States Automotive Dealership Full time

Service Advisor Opportunity

At Automotive Dealership, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in building strong customer relationships and selling the technicians' time.

Key Responsibilities:

  • Customer Consultation: Consult and interpret customer needs for the mechanics, ensuring that their vehicle receives the necessary services.
  • Primary Point of Contact: Serve as the primary point of contact for all automotive service and repair matters, providing exceptional customer service and ensuring a positive dealership experience.
  • Service Prioritization: Prioritize required services and provide options to customers upon request, ensuring that their vehicle is serviced efficiently and effectively.
  • Customer Communication: Keep customers informed on completion times, service expenses, and possible changes, ensuring that they are always aware of the status of their vehicle.
  • Product Knowledge: Develop a strong understanding of the products and services offered by Automotive Dealership, enabling you to answer customer questions and provide recommendations.

What We Offer:

  • Competitive Wages: Enjoy a competitive salary and benefits package, including health insurance, paid time off, and a 401k plan.
  • Ongoing Training: Participate in ongoing extensive factory product training, ensuring that you stay up-to-date with the latest technologies and techniques.
  • Room for Advancement: Opportunities for career advancement and professional growth, enabling you to develop your skills and expertise.


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