Commercial Lines Insurance Manager Lead
3 days ago
A well-established insurance company, Bhired, is seeking a skilled and experienced Commercial Lines Insurance Manager to lead the commercial lines team. This full-time position oversees the commercial lines department, ensuring all policies are managed effectively and that clients receive exceptional service, driving long-term client satisfaction and retention.
The ideal candidate will be a proactive leader who understands the importance of self-management, meeting deadlines, adhering to policies, taking initiative, and being flexible to the ever-changing demands of the insurance industry.
This role involves managing and overseeing all operations within the Commercial Lines department, leading and supervising the commercial lines team, providing guidance, training, and support.
Responsibilities- Manage and oversee all operations within the Commercial Lines department.
- Lead and supervise the commercial lines team, providing guidance, training, and support.
- Ensure all assigned policies are issued with proper coverage.
- Oversee the renewal process, ensuring renewals are bound/active prior to expiration.
- Handle endorsements and policy changes by insured request.
- Provide high-level customer support and maintain strong client relationships.
- Mediate client complaints and ensure resolution to client satisfaction.
- Ensure compliance with regulatory and company requirements.
- Follow appropriate billing procedures and send invoices to Accounting.
- Maintain up-to-date status for all Epic accounts, activities, and policies.
- Provide training to team members on Epic and carrier portals.
- Conduct quarterly employee evaluations and weekly meetings with account managers.
- Report to the President on actions and any client concerns.
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Commercial Insurance Team Lead
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Commercial Lines Team Lead
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