Remote and In-Office Customer Service Job

6 days ago


Beloit, Wisconsin, United States State Collection Service Inc Full time

Are you looking for a challenging and rewarding career opportunity? Do you have excellent communication and problem-solving skills?

State Collection Service Inc is seeking a skilled Remote and In-Office Customer Service Job candidate to join our team as a Customer Service Representative. This role offers a unique blend of in-office and remote work, providing the flexibility to work from home two days a week and on-site three days a week.

As a Customer Service Representative, you will be responsible for handling inbound and outbound calls, responding to customer inquiries, and resolving general questions and concerns. You will also be required to process payments and arrange payment arrangements as necessary, familiarize yourself with client-specific protocols and policies, investigate and respond to client inquiries, and enter and monitor payment arrangements.

We offer a comprehensive benefits package, including competitive pay of $17.00 per hour, paid time off, annual profit sharing, and seven paid holidays. Our company culture emphasizes flexibility, teamwork, and work-life balance.



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