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Spa Guest Services Coordinator

2 months ago

Seattle, Washington, United States Arch Amenities Group Full time

Spa Receptionist Role at Arch Amenities Group

Arch Amenities Group, a leading firm in the wellness and leisure industry, is seeking a Spa Receptionist to enhance the guest experience at our esteemed spa. The selected individual will play a crucial role in welcoming clients, providing detailed information about available services and amenities, and fostering a warm and inviting environment. The Spa Receptionist will also manage transactions, uphold cleanliness standards, and support various operational tasks as required.

Key Responsibilities:

  • Deliver exceptional service while adhering to company guidelines
  • Document and report any incidents to the Facility Manager
  • Maintain accurate records and manage inventory effectively
  • Engage in clear communication with guests and members
  • Support facility maintenance and ensure security protocols are followed
  • Process reservations and handle financial transactions
  • Assist with the management of equipment and products
  • Undertake additional responsibilities as assigned

Required Qualifications:

  • High School diploma; a college degree is advantageous
  • Experience in customer service roles
  • Background in handling monetary transactions
  • Excellent communication and organizational abilities
  • Capability to multitask and operate efficiently
  • Professional appearance and demeanor
  • Team-oriented with a positive outlook
  • Proficient in computer applications
  • Physical ability to lift up to 25 lbs
  • Availability for flexible scheduling, including evenings and weekends
  • Physical stamina to stand and perform various duties

Arch Amenities Group is dedicated to promoting diversity and ensuring equal employment opportunities.