Quality Assurance Manager

2 weeks ago


Mt Prospect, United States Michael Page Full time
About the Role

We are seeking a highly skilled Quality Assurance Manager to join our team at Michael Page. As a Quality Assurance Manager, you will be responsible for ensuring the highest standards of quality in our packaging operations.

Key Responsibilities
  • Establish and Monitor Key Performance Indicators (KPIs): Develop and implement KPIs to measure and improve product/service quality and operational efficiency.
  • Analyze Data and Trends: Analyze data and trends to identify areas for improvement and recommend corrective actions.
  • Prepare and Present Quality Control Reports: Prepare and present quality control reports and metrics to senior management.
  • Manage Quality Staff: Manage the daily activity of quality staff, including lead persons, auditors, label personnel, and clerical positions.
  • Maintain SPC: Maintain Statistical Process Control (SPC) as a working tool in the plant.
  • Customer Satisfaction: Identify, measure, and maintain key customer satisfaction measurements, including On-Time-In-Full (OTIF), Delivery Interval (DI), and Response Time.
  • Regulatory Compliance: Ensure that all federal and local regulations, including UN, DOT, EPA, and FDA, are being conformed to and that reporting is being kept up to date.
  • Quality Investigation and Reporting: Assist the plant manager with any issues regarding quality investigation or quality reporting.
  • ISO Conforming Quality System: Develop and implement the ISO conforming quality and documentation system.
Requirements
  • 3-10 Years of Quality Experience: A strong background in quality assurance, with 3-10 years of experience in a similar role.
  • Packaging or Similar Field: A strong background in packaging or a similar field, with experience in BRC packaging and packaging material implementation.
  • SPC and Lead Auditor Certification: Background in measuring process using SPC and lead auditor certification in the BRC standards, or strong audit experience.
  • Cost Reduction and Continuous Improvement: Experience in cost reduction, production efficiency improvements, and continuous improvement activities.
  • Food Product Safety: Responsible for ensuring the compliance of Food Product Safety and meeting the expectations of our customers.
What's on Offer
  • Salary up to $95k: Salary up to $95k depending on experience and interviews.
  • 4 weeks of PTO: 4 weeks of paid time off.
  • 5% Bonus: 5% bonus based on company/plant performance.
  • 401k and BCBS: 401k and BCBS benefits.


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