Asst General Manager

4 weeks ago


South Padre Island, Texas, United States Avion Hospitality Full time
Job Summary

As a key member of the Avion Hospitality team, the Asst General Manager will play a vital role in ensuring the efficient operation of the hotel. This includes supervising operating departments in the absence of the General Manager and/or Manager on Duty, as well as assisting in revenue generation, cost control, and guest satisfaction.

Key Responsibilities
  • Department Supervision: Ensure the efficient operation of the hotel by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments.
  • Revenue Generation: Assist the General Manager in revenue generation programs, including participating in sales calls with Sales Team members and meeting on-site contacts for evening functions.
  • Employee Development: Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs.
  • Guest Satisfaction: Create an environment where employees make empowered decisions to ensure guest satisfaction, and follow up on all empowerment successes and opportunities with the appropriate Department Head.
  • Financial Reporting: Assist the General Manager with the creation of financial reports as required by the Corporate Office, meeting all Corporate imposed deadlines as well as those imposed by the General Manager.
Requirements
  • Education and Experience: At least 5 years progressive experience in a Rooms or F&B department Hotel, or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel.
  • Previous Supervisory Experience: Previous supervisory experience required.
  • Technical Skills: Must be proficient in Windows Operating Systems.
Physical and Mental Requirements
  • Physical Requirements: Long hours sometimes required, typically a 50 hour workweek. Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Mental Requirements: Must be able to evaluate and select among alternative courses of action quickly and accurately, work well in stressful, high-pressure situations, and maintain composure and objectivity under pressure.


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