Asst General Manager

2 weeks ago

South Padre Island, United States Avion Hospitality Full time

Job Type

Full-time

Description

JOB SUMMARY

Ensure guest satisfaction and the efficient operation of the hotel by supervising operating departments in the absence of

the General Manager and/or the Manager on Duty. Assist the General Manager by continually focusing on achieving

hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees.

QUALIFICATION STANDARDS

Education & Experience:

  • At least 5 years progressive experience in a Rooms or F&B department Hotel; or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel; or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel.
  • Previous supervisory experience required.
  • Must be proficient in Windows Operating Systems.
Physical requirements:
  • Long hours sometimes required. Typically a 50 hour workweek.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
Mental requirements:
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must be able to convey information and ideas clearly.
Requirements

DUTIES & FUNCTIONS

Essential:
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include compliance with Avion Hospitality's dress code and wearing a nametag when working (per brand standards)
  • Comply and ensure adherence to Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR & First Aid.
  • Ensure the efficient operation of the hotel in the absence of the General Manager by supervising and supporting the Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales and Housekeeping departments. Communicate and/or correct deficiencies in these departments in conjunction with the supervisor on duty.
  • Use competencies from Avion & Brand training materials to develop self in all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
  • Assist the General Manager as needed in revenue generation programs. Participate in the sales effort by meeting on-site contacts for evening functions, greeting important clients and participating in sales calls with Sales Team members.
  • Assist the General Manager in the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate in (at a minimum) bi-weekly one-on-one's with the Department Heads to facilitate personnel development.
  • Assist in creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
  • Assist the General Manager with the creation of financial reports as required by the Corporate Office. Meet all Corporate imposed deadlines as well as those imposed by the General Manager.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that training in service standards is taking place in each department using the steps to effective training.
  • Ensure recruiting, hiring and training for Guest Services based on occupancy
  • Ensure weekly meetings with Front Desk to address oversell settings and react accordingly
  • Oversee AR/AP, payroll, month end, etc.
  • Assist in creating a positive team-oriented environment that focuses on the guest, through employee development and motivation.
  • Ensure compliance with Preventative Maintenance and Deep Cleaning Programs through the daily and/or weekly inspection of rooms with the Housekeeping Manager and Property Engineer.
  • Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other employees.
  • Be familiar with S.O.P.'s in all Operations departments. Ensure that each department is in compliance or has developed an Action Plan for achieving compliance with S.O.P.'s.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Support Operations departments during peak periods.
  • Ensure that all employees receive fair and equitable treatment according to Avion Hospitality S.O.P.'s.
  • Complete required corporate training modules, and become certified to train those as required.
  • Generally a promotional opportunity will require relocation to another property.
Marginal:
  • Be in the public areas during peak times, greeting guests and offering assistance as needed.
  • Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
  • Ensure that all scheduled meetings take place on the property

  • Asst General Manager

    3 weeks ago

    South Padre Island, Texas, United States Avion Hospitality Full time

    Job SummaryAs a key member of the Avion Hospitality team, the Asst General Manager will play a vital role in ensuring the efficient operation of the hotel. This includes supervising operating departments in the absence of the General Manager and/or Manager on Duty, as well as assisting in revenue generation, cost control, and guest satisfaction.Key...

  • Sales Manager

    2 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    Description Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the...

  • Sales Manager

    2 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    Description Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the...

  • Sales Manager

    2 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    Description Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the...

  • Accounting Manager

    2 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    Description We are looking for an accounting manager to supervise, track and evaluate day-to-day activities. Responsibilities: Manage and oversee the daily operations of the accounting department including: month and end-year process accounts payable/receivable cash receipts general ledger payroll and utilities treasury, budgeting cash forecasting revenue...

  • Z Asst Lacrosse Boy/girl

    2 months ago

    Merritt Island, United States Brevard Public Schools Full time

    School/Center:Merritt Island High School Location:100 East Mustang Wa Merritt Is Job Number:000763 School Year:2025 FY Position:Z ASST LACROSSE BOY/GIRL Subtitle/Areas: Boys Lacrosse - Varsity Assistant Coach Apply By:Until Filled Date Available:01/10/2025 Status:All Applicants Contract:4 Month Hours/Day:2.000 Qualifications/Certifications: ...

  • Z Asst Lacrosse Boy/girl

    3 weeks ago

    Merritt Island, United States Brevard Public Schools Full time

    School/Center:Merritt Island High School Location:100 East Mustang Wa Merritt Is Job Number:000763 School Year:2025 FY Position:Z ASST LACROSSE BOY/GIRL Subtitle/Areas: Boys Lacrosse - Varsity Assistant Coach All part-time extracurricular employees must be a minimum of twenty-one (21) years of age. Apply By:Until Filled Date Available:01/10/2025 ...

  • Sales Director

    3 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    Sales Manager Job DescriptionAt Isla Grand Beach Resort, we are seeking a highly skilled Sales Manager to join our team. The successful candidate will be responsible for leading our sales team and developing business plans to drive revenue growth.Key Responsibilities: Develop and implement sales strategies to meet business objectives Lead and manage a team...

  • Business Development Director

    3 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    We are seeking an experienced Sales Manager to lead our sales team at Isla Grand Beach Resort. The ideal candidate will have a Bachelor's degree in business or a related field and previous experience in a sales-related role.Sales Manager Responsibilities:Develop and implement a business plan that covers sales, revenue, and expense controlsMeet planned sales...

  • Waterpark Operations Director

    2 weeks ago

    South Padre Island, United States Beach Waterpark Full time

    Position SummaryThe Operations Director plans and manages the various operational areas of Beach Waterpark to achieve owner, team member, and guest satisfaction while meeting and exceeding financial objectives. This role includes oversight of Aquatics, Maintenance, First Aid, Security, and Park Services. The Operations Director is responsible for assisting...

  • Front Desk Clerk

    4 weeks ago

    South Padre Island, United States Isla Grand Beach Resort Full time

    DescriptionHotel Front Desk We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you...

  • Gate Attendant

    4 weeks ago

    South Padre Island, Texas, United States Cameron County Full time

    Job Title: Gate AttendantJob Summary:The Gate Attendant is responsible for providing exceptional customer service to park guests while ensuring the smooth operation of park access. This role involves collecting toll money, performing routine account reconciliations, and maintaining accurate records.Key Responsibilities:Collect toll money from beach users and...

  • Waterpark Operations Director

    2 weeks ago

    South Padre Island, United States Beach Waterpark Full time

    Position Summary The Operations Director plans and manages the various operational areas of Beach Waterpark to achieve owner, team member, and guest satisfaction while meeting and exceeding financial objectives. This role includes oversight of Aquatics, Maintenance, First Aid, Security, and Park Services. The Operations Director is responsible for assisting...

  • Cashier-FOH Hourly

    6 months ago

    South Padre Island, United States Burger World TexasBurgerFi Full time

    BurgerFi® . . . from concept launch to $100 million projected, system-wide revenues, within under 5 yearsestablishing BurgerFi as one of the most rapidly-growing, fast-casual, restaurant chains in America . . . and it's just getting started! BurgerFi picks up where the other "better burger" concepts leave off. BurgerFi's "never, ever" program promises no...

  • Maintenance Technician

    3 weeks ago

    South Padre Island, Texas, United States Isla Grand Beach Resort Full time

    Maintenance Technician Job DescriptionJob Summary: We are seeking a skilled Maintenance Technician to join our team at Isla Grand Beach Resort. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our resort's mechanical, electrical, and plumbing systems.Key Responsibilities:Perform routine maintenance tasks on...

  • Dispatcher: (Full-Time)

    2 weeks ago

    South Padre Island, United States SOUTH PADRE ISLAND-CITY OF Full time

    This position is open until filled. Compensation $16.42 Hourly + certification pay JOB SUMMARY The Dispatcher performs a variety of administrative and technical work in receiving and dispatching basic emergency information, keeping official records and assisting in the administration of the standard operating policies and procedures of the...

  • Sales Associate

    6 months ago

    South Padre Island, United States International Bank of Commerce Full time

    IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement...

  • Dispatcher: (Full-Time)

    2 weeks ago

    South Padre Island, United States City Of South Padre Island Full time

    This position is open until filled. JOB SUMMARY The Dispatcher performs a variety of administrative and technical work in receiving and dispatching basic emergency information, keeping official records and assisting in the administration of the standard operating policies and procedures of the telecommunications division. ESSENTIAL JOB FUNCTIONS Operates...

  • General Manager

    6 months ago

    South Gate, United States The Buffalo Spot Full time

    We seek a self-motivated and results-driven General Manager to direct and manage our organization's business activities and develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, embracing corporate policies, coordinating business operations, monitoring and motivating staff,...

  • Physician Assistant

    2 days ago

    South Padre Island, United States Oncology Consultants Full time

    Physician Assistant - Corpus Christi Employment: Nurse Practitioner Type: Full Time Location: 7121 S Padre Island Dr, Corpus Christi, TX 78412, TX "You can make a difference in the life of an oncology patient and find your career satisfaction by joining our team of healthcare professionals today." Featured video 1: Oncology Consultants Registered Nurse...