Senior Business Analyst Expert
1 week ago
Senior Business Analyst Expert
RingCentral, a leading global provider of cloud-unified communications and collaboration solutions, is seeking a Senior Business Analyst Expert to join its Customer Success team.
This role offers a comprehensive compensation package estimated at $60,000 - $80,000 per annum, depending on experience and qualifications. The position involves working with multiple departments to support account management and retention programs, utilizing strong analytical, problem-solving, and communication skills.
About the Role:
- Develop new reports and dashboards using SQL, Excel, and Tableau.
- Update and maintain existing management reports and dashboards.
- Present data-driven insights to stakeholders.
- Work collaboratively with cross-functional teams to drive business success.
- Identify improvement opportunities and develop creative solutions.
Required Skills and Qualifications:
- At least 3 years' experience in a technical, operational, or analytical role.
- Strong analytical, organization, problem-solving, and follow-through skills.
- Ability to adapt to business changes and willingness to learn new technologies.
- Experience with SQL, Tableau, and Salesforce is preferred.
Benefits:
- Comprehensive HMO package.
- Paid time off and paid sick leave.
- Quarterly Performance Bonus.
- Employee Assistance and Wellness Programs.
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