Front End Supervisor
5 days ago
We are seeking a highly motivated and customer-focused Front End Supervisor to join our team at TJ Maxx. As a Front End Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.
Key Responsibilities- Create a positive internal and external customer experience
- Promote a culture of honesty and integrity; maintain confidentiality
- Takes an active role in training and mentoring Associates on front end principles
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
- Addresses customer concerns and issues promptly, ensuring a positive customer experience
- Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail and 6 months of leadership experience
Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.
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Front End Supervisor
2 weeks ago
Oxford, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front End Supervisor to join our team at TJ Maxx. As a Front End Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesLead by example by engaging and...
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Front End Supervisor
2 weeks ago
Oxford, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front End Supervisor to join our team at TJ Maxx. As a Front End Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal and external customer...
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Front End Supervisor
1 week ago
Oxford, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front End Supervisor to join our team at TJ Maxx. As a Front End Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesCreate a positive internal and external customer...
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Front End Supervisor
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Oxford, Ohio, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and experienced Front End Supervisor to join our team at TJ Maxx. As a Front End Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCustomer Experience: Create a positive...
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