Customer Service Representative

20 hours ago


Rochester, New York, United States Penske Truck Leasing Full time
Job Summary

We are seeking a highly motivated and dynamic individual to join our team as a Customer Service Representative. This is an excellent opportunity to start a career in the Transportation Industry and gain experience in the heavy duty mechanic field.

As a Customer Service Representative, you will be responsible for meeting and greeting incoming customers, performing entry-level duties, and providing exceptional customer service.

Key Responsibilities:

  • Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels
  • Check air pressure in vehicle tires and levels of fuel, motor oil, transmission, radiator, and other fluids
  • Clean windshields and wash vehicles
  • Perform minor repairs such as installing mounted tires and changing engine oil and filters
  • Prepare daily reports of fuel, oil, and accessory sales
  • Order stock and price and shelve incoming goods
  • Rotate or replace tires
  • Provide customers with information about local roads and highways
  • Clean parking areas, offices, restrooms, and equipment, and remove trash

Requirements:

  • At least 1 year of customer service experience preferred
  • Basic mechanical aptitude required
  • High School Diploma or equivalent required
  • Current driver's license class G or class 5 and ability to obtain class DZ within 6 months of being hired required
  • Willingness to work in non-climate controlled environments
  • Basic computer skills preferred for data entry into maintenance systems

Penske is committed to the principle of equity in employment.



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