Sales Professional

3 days ago


Lake Forest, California, United States Trend Notes Full time
Job Overview
Trend Notes is an Irvine-based fashion wholesaler specializing in trendy womenswear, accessories, and childrens clothing since 2010. Our core business goals are quality control, inventory management, and customer service.

Sales Associate Responsibilities:
  • Inbound Customer Service: Handle order inquiries, returns, complaints, and refunds promptly and professionally.
  • Outbound Customer Service: Utilize purchasing history to recommend complementary items, fostering cross-selling and upselling opportunities.
  • Review Management: Following successful customer service interactions, request 5-star reviews to enhance our brand reputation.
  • Online Sales Channel Management: Optimize item listings across various online sales channels to maximize visibility and sales performance.
  • Collaborate with the accounting, inventory management, and sales teams to ensure seamless operations and customer satisfaction.
  • Actively participate in ongoing training and development sessions to enhance product knowledge and sales techniques.
  • Contribute to team goals and initiatives, sharing insights and suggestions for process improvements.

Requirements:
  • Due to the nature of its work and the clients it engages in, we are looking for bi-lingual in English and Korean.
  • High School education or equivalent.
  • Good communication skills.

Estimated Salary Range: $19 - 23/hour.

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