Membership Sales Representative
4 weeks ago
Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join our team as a Branch Customer Service Representative at The Auto Club Group.
About the RoleAs a key member of our branch team, you will be responsible for promoting our products and services, providing exceptional customer service, and driving sales growth. You will work closely with our members to understand their needs, provide personalized solutions, and exceed their expectations.
Key Responsibilities- Provide sales and support services to members, including greeting, servicing, and selling membership, travel, and insurance products.
- Generate leads, update members on travel and insurance specials, and provide travel information.
- Respond to customer inquiries and refer to senior staff or agents when appropriate.
- Provide cashiering services to members, including taking and processing payments for insurance policies, travel, and sale of tickets.
- Receive and resolve member/customer complaints and seek assistance from management when necessary.
- Provide administrative support to the travel and/or insurance sales staff during peak periods.
- Conduct outbound promotional calls for insurance and/or travel products.
We offer a competitive hourly wage of $16.50, with additional incentives and an annual bonus potential based on performance. Our comprehensive benefits package includes medical, dental, and vision benefits, 401k match, paid parental leave, and more.
RequirementsTo be successful in this role, you will need:
- A high school diploma or equivalent.
- Experience working in a customer-focused environment.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Basic mathematical calculations to accurately perform monetary transactions.
The Auto Club Group is a dynamic and inclusive organization that values diversity and promotes a culture of excellence. We offer opportunities for professional growth and development, and our team members are passionate about delivering exceptional customer experiences.
Join us and become a part of a team that is committed to driving your career forward
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