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Residential Intake Coordinator Specialist

1 month ago

Webster, United States CDS Life Transitions Full time
Job Title: Residential Intake Coordinator

CDS Life Transitions is a leading organization that empowers individuals with intellectual and developmental disabilities to lead independent and fulfilling lives in their community. We offer a unique work environment that values our employees and provides opportunities for growth and development.

Job Summary:

The Residential Intake Coordinator plays a crucial role in maintaining a high fill rate for CDS Monarch Residential Programs. This position is responsible for reviewing and processing applications, leading the Intake Committee, and collaborating with Care Managers and other agencies to promote CDS Monarch Residential Programs.

Key Responsibilities:
  • Screen applications for all services and contact care managers to set up intake committee meetings.
  • Maintain waitlists for residential services and actively market program opportunities to potential customers.
  • Complete written summaries for each individual and maintain summary information for future review.
  • Complete DDP1, DDP2's Participant Change Form, Authorization request form for Day Habilitation and residential program admissions, transfers, and discharges.
  • Obtain prior approval from DDRO Residential Coordinator for admissions and transfers.
  • Ensure that each residential site maintains its required fill rate.
  • Coordinate tours at residential sites for applicants interested in CDS Monarch services.
  • Identify potential candidates for each site and ensure applicable visits and trials are completed timely when a vacancy occurs.
  • Ensure staff complete visitation summaries for each individual being considered for vacancies.
  • Complete pre-admission meetings with required intake and internal transfer candidates paperwork.
  • Responsible for writing and updating intake/discharge policies and procedures.
  • Complete and submit weekly intake reports and monthly Scorecard data to the Director of Community Operations.
  • Attend Vacancy Management meetings monthly at DDRO.
  • Liaison for DDRO (overcapacity, temporary placements, residential placement coordinator).
  • Coordinate marketing for CDS Monarch, including open houses, written communication, in-person events, social media use, and other avenues as appropriate.
  • Set up and assist management with maintaining administrative charts.
  • Work with DDRO for new program developments, expansions, and grant renewals.
  • Liaison for DDRO (temporary placements, Residential Placement Coordinator, Deputy Director, etc.).
  • Attend agency committees as requested.
  • Perform all other necessary duties relevant to the position as requested by the supervisor.
Requirements:
  • Bachelor's degree in Education, Social Work, Psychology, or Human Services related field with at least two years' experience with developmental or intellectual disabilities.
  • Previous experience with intake not required but preferred.
  • Must possess a valid NYS driver's license and meet CDS Monarch Vehicle Operator Requirements.
  • Must have reliable vehicle to transport service recipients.
  • Ability to work independently and motivate others.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to lift at least 50 lbs. dead weight.
  • Maintain all required certifications/training by State regulations and CDS Monarch policy.
Corporate Qualifications:
  • Adhere to all CDS Monarch policies and procedures.
  • Adhere to the Agency Mission, Vision, Shared Values, and Customer Service Standards.
  • Attend mandatory Education and Training modules as scheduled, obtain, and maintain required certifications.
  • Act as a professional representative of CDS Monarch in regards to appearance, behavior, temperament, communication, language, and dress.
  • Perform all other duties relevant to the position as assigned by supervisor.