Dream Career for a Sleep Professional

7 days ago


Spokane, Washington, United States Mattress Firm, Inc. Full time

We are America's most trusted authority on sleep, with over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts. Our purpose is to help people sleep well so they live well.

Job Overview

Mattress Firm takes pride in our extensive retail sales training program, which empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary.

Responsibilities
  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge information to customers and serve as subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
  • Maintain awareness of the competition, advertisements and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.
Benefits

As a Sleep Expert at Mattress Firm, you will enjoy excellent career growth opportunities through on-the-job training and development programs, including:

  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories
Requirements

To succeed in this role, you should have strong communication and interpersonal skills, be able to work independently and as part of a team, and be passionate about providing exceptional customer service.

Salary

The estimated salary for this position is between $56,000 and $72,000 per year.



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