Corporate Travel Specialist
4 weeks ago
We are seeking a highly skilled Corporate Travel Consultant to join our team at Next Generation Recruitment & Staff. As a Corporate Travel Consultant, you will be responsible for delivering exceptional travel service experience for our Corporate Business Customers.
Key Responsibilities:- Act as a trusted advisor and consultant to a single or multiple corporate accounts, providing creative and timely travel solutions.
- Arrange both routine and complex travel for air, rail, car, and hotel accommodation, utilizing GDS and Sabre.
- Provide consultative advice, solutions, and recommendations to customers, ensuring adherence to their agreed travel policy and requirements.
- Comply with all legal and regulatory requirements, including mandatory training and compliance.
- Deliver expectations on individual/shared team goals and support all business Key Performance Indicators.
- Manage the end-to-end booking process through ticketing and order fulfillment, either over the telephone, via messaging or via email or back-office systems and servicing platforms.
Requirements:
- Hours of Operation and shifts available: 8am-9pm ET Monday-Friday
- Ability to work in a telephony servicing environment with key performance indicators of success, such as customer satisfaction and productivity metrics.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
What We Offer:
- A competitive hourly rate of $24.00 to $26.00 per hour
- A dynamic and supportive work environment
- Opportunities for professional growth and development
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