Housekeeping Operations Manager
2 weeks ago
Courtyard/ Residence Inn- Yonkers, NY seeks a skilled Housekeeping Operations Manager to oversee the daily operations of our housekeeping team. This is a full-time position that requires excellent leadership and communication skills.
The ideal candidate will have previous experience in hotel housekeeping management, with a strong focus on customer satisfaction and staff development. The salary for this role is approximately $65,000 per year, with benefits including 401(k), dental insurance, health insurance, paid time off, and vision insurance. If you are a motivated and organized individual who is passionate about delivering exceptional guest experiences, please consider applying for this exciting opportunity.
Responsibilities:
- Schedule housekeeping staff based on occupancy forecasts to ensure seamless room preparation and cleaning.
- Hire, train, and supervise housekeeping and laundry staff to maintain high standards of cleanliness and hospitality.
- Conduct regular room inspections to identify areas for improvement and address any guest complaints or concerns promptly.
- Maintain accurate records of inventory, supplies, and maintenance requests to ensure efficient operations.
- Collaborate with the front desk and maintenance teams to resolve guest issues and improve overall hotel performance.
Requirements:
- Bachelor's degree in Hospitality Management or related field.
- Minimum 2 years of experience in hotel housekeeping management.
- Excellent leadership, communication, and problem-solving skills.
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