Head of Guest Services
2 weeks ago
Courtyard/ Residence Inn- Yonkers, NY is a leading hospitality provider that offers a unique blend of comfort, convenience, and personalized service. Our hotel features modern amenities, spacious rooms, and a dedicated team of professionals committed to delivering exceptional guest experiences.
We are currently seeking a skilled Executive Housekeeper to join our team. As an Executive Housekeeper, you will be responsible for leading our housekeeping department and ensuring that all rooms and public areas are clean and well-maintained. This is a full-time position that offers a competitive salary of approximately $65,000 per year, plus benefits including 401(k), dental insurance, health insurance, paid time off, and vision insurance.
Key Responsibilities:
- Develop and implement effective housekeeping strategies to meet occupancy demands and ensure seamless room preparation and cleaning.
- Lead and motivate housekeeping staff to maintain high standards of cleanliness and customer service.
- Conduct regular room inspections to identify areas for improvement and address guest complaints or concerns promptly.
- Maintain accurate records of inventory, supplies, and maintenance requests to ensure efficient operations.
- Collaborate with other departments, such as front desk and maintenance, to resolve guest issues and improve overall hotel performance.
Requirements:
- Bachelor's degree in Hospitality Management or related field.
- Minimum 4 years of experience in hotel housekeeping management.
- Strong leadership, communication, and problem-solving skills.
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