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Operations Coordinator

2 months ago

New Bedford, Massachusetts, United States General Employment Full time
Job Overview

General Employment is seeking a detail-oriented individual to fill the role of Customer Service Specialist. This position plays a crucial part in maintaining order accuracy and facilitating seamless transactions within our organization.

Key Responsibilities:

  • Ensure timely completion of order entry processes.
  • Collect and accurately enter data into our Enterprise Resource Planning (ERP) system.
  • Collaborate closely with various departments, including sales, manufacturing, and shipping, to maintain order accuracy and track product availability.
  • Meet personal and team order entry quotas.
  • Provide exceptional customer service and support as needed.
  • Perform other tasks as assigned by management.

Requirements:

  • Team-oriented with a keen attention to detail.
  • Ability to enter orders quickly and accurately.
  • Familiarity with ERP systems and practices.
  • Customer-oriented with the ability to adapt/respond to different personalities.
  • Strong multitasking, prioritization, and time management skills.
  • High school diploma or equivalent required.

Why Work with Us?

  • Competitive compensation package.
  • Opportunities for growth and advancement.
  • Collaborative and supportive work environment.