Account Growth Specialist
5 days ago
The Client Success Manager will be responsible for managing and deploying products and services to new and existing clients, ensuring quality program completion, and building strong, long-lasting relationships with clients.
Key responsibilities include:
- Serving as the primary point of contact for all client account management matters
- Facilitating the execution of client programs and specifications
- BUILDING STRONG RELATIONSHIPS WITH CLIENTS
- Developing and growing a book of business to meet annual targets
- Influencing, delegating, and communicating in a deadline-driven environment
- Evaluating the effectiveness of technology on behalf of client needs
- Collecting, tracking, and yielding positive reviews; resolving customer complaints and changing needs
Requirements:
- Bachelor's degree in a relevant field or related experience
- Previous account management and/or telecommunications experience preferred
- Self-motivated and able to work independently
- Excellent verbal/written communication and organizational skills
- Ability to prioritize and meet tight deadlines in a fast-paced environment
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