Account Growth Specialist

5 days ago


Troy, Michigan, United States Grid4 Communications Full time
Job Responsibilities

The Client Success Manager will be responsible for managing and deploying products and services to new and existing clients, ensuring quality program completion, and building strong, long-lasting relationships with clients.

Key responsibilities include:

  • Serving as the primary point of contact for all client account management matters
  • Facilitating the execution of client programs and specifications
  • BUILDING STRONG RELATIONSHIPS WITH CLIENTS
  • Developing and growing a book of business to meet annual targets
  • Influencing, delegating, and communicating in a deadline-driven environment
  • Evaluating the effectiveness of technology on behalf of client needs
  • Collecting, tracking, and yielding positive reviews; resolving customer complaints and changing needs

Requirements:

  • Bachelor's degree in a relevant field or related experience
  • Previous account management and/or telecommunications experience preferred
  • Self-motivated and able to work independently
  • Excellent verbal/written communication and organizational skills
  • Ability to prioritize and meet tight deadlines in a fast-paced environment


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