Front Desk Representative
2 days ago
Location: Homewood Suites Hillsboro Beaverton, OR
Job Type: Full-time
About Us: InnVentures is a leading hospitality company with a culture of innovation and entrepreneurship. We operate over 75 hotels in 20+ states, providing exceptional guest experiences.
Job Summary: We are seeking a highly skilled Front Desk Agent to join our team at Homewood Suites Hillsboro Beaverton. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience. You will be responsible for handling all guest requests, resolving issues, and ensuring a seamless stay.
Responsibilities:
- Ensure a smooth and efficient check-in and check-out process for all guests.
- Handle guest requests and resolve issues in a timely and professional manner.
- Provide exceptional customer service, responding to guest inquiries and requests.
- Collaborate with other departments to ensure all guest needs are met.
- Follow cash handling procedures and maintain accurate records.
Requirements:
- Previous customer service experience in a fast-paced environment.
- Strong verbal and written communication skills.
- Ability to work in a team environment and provide excellent guest service.
- Availability to work evenings, weekends, and holidays.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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