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Advanced Security Officer

2 months ago

Rockport, Massachusetts, United States Signal Security Full time

Job Summary:

We are seeking a highly skilled and dedicated Advanced Security Officer to join our team at Signal Security. As a key member of our security team, you will be responsible for conducting static security services for courtyards, offices, pools, and other high-value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety.

Key Responsibilities:

  • Conduct and deliver various dedicated security services that reflect the company's values, expectations, and consistent service in alignment with site-specific instructions/post orders.
  • Write and train detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
  • Report and uphold proper uniform that follows Franchise dress code and appearance standards.
  • Take initiative while setting a solid foundation of examples, by arriving on time for shifts, meeting time commitments, following dress code and standards and expectations.
  • Interact with internal and external customers on site, cultivating a customer-centric attitude among the team, driving service relationships, and striving to provide peace of mind.
  • Coach and consistently deescalate issues through communication in a professional and prompt manner.
  • Communicate with Dedicated Officers providing service updates, training, coaching, development, and accountability around position and company standards.
  • Responsible for the care and follow-up of any Signal equipment assigned during shifts, including radios, access keys/cards, and devices, etc.
  • Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor, such as reporting standards and service quality.
  • Communicate with the Branch Patrol Supervisor to receive information through Branch Supervisor Daily Scrum, such as client needs and post order updates.

Requirements:

  • 18 years of age or older
  • High school diploma or GED
  • Pass background check and drug test
  • Must have driver's license and good driving record
  • Must have reliable transportation
  • Complete training modules within first month
  • Excellent organization, oral, and written communication skills
  • Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times
  • Must be able to move equipment weighing up to 20 pounds

Signal Security is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We do not discriminate against any individual based on race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.