Senior Director Hardware Quality and Compliance Engineering

16 hours ago

Santa Clara, California, United States Palo Alto Networks Full time
About the Role

Palo Alto Networks is seeking an experienced and highly motivated Senior Director to lead our hardware quality and compliance engineering team. This role will be instrumental in ensuring our hardware products meet stringent quality standards, regulatory requirements, and customer expectations.

Key Responsibilities
  • Enhance existing Quality Management strategies to elevate hardware product quality throughout the entire product life cycle
  • Drive continuous process improvement initiatives proactively, cultivating a culture of quality and innovation within the cross-functional engineering teams
  • Collaborate closely with Customer Support and Design Engineering to address quality concerns, provide technical insights, and lead corrective actions
  • Serve as the primary representative of hardware quality in customer-facing engagements, ensuring alignment on quality standards and adeptly addressing customer feedback
  • Prepare and deliver succinct executive summaries and comprehensive reports on critical quality issues, product performance metrics, and ongoing improvement initiatives for senior management and stakeholders as required
  • Apply robust analytical skills and problem-solving techniques to lead effective resolution in technical product quality issues and enhance product reliability
Requirements
  • Proven track record (15+ years) in senior leadership roles within hardware quality and compliance managing a team of engineers
  • Strategic problem-solving mindset, with a strong ability to implement effective solutions
  • Demonstrated success in driving continuous process improvement initiatives within hardware product development
  • Experience working closely with Customer Support and Design Engineering teams, with a focus on integrating quality considerations throughout the product life cycle
  • Proficiency in representing hardware quality in customer interactions, including handling customer calls and addressing hardware quality-related inquiries
  • Demonstrate effective hands-on leadership within the team and across multiple departments
  • Has a proactive approach to driving operational excellence and efficiency within the quality and reliability processes
  • Responsible for effectively mentoring and developing a high-performing team
  • Bachelor's degree or higher in Engineering or related field required or equivalent military experience required
  • 15+ years progressive experience in a senior leadership role
  • Excellent people management and communication skills, with the ability to lead and develop a high-performing team
  • Multidisciplinary technology knowledge
  • Design for reliability processes and quality improvement methodologies
  • Proficiency in providing clear and concise executive summaries and reports on key quality issues and initiatives
  • Willingness to travel when required

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