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Operations Director

2 months ago

Springdale, Arkansas, United States Thomas Fence Full time
Job Title: Director of Operations

Thomas Fence Co. is seeking a highly skilled and experienced Director of Operations to oversee the day-to-day operations of the company. The successful candidate will be responsible for ensuring that all departments work cohesively to achieve business goals.

Key Responsibilities:
  • Operational Management: Oversee daily operations across all departments, develop and implement operational policies and procedures, and ensure projects are completed on time, within budget, and to the highest quality standards.
  • Strategic Planning: Collaborate with senior management to develop long-term operational strategies, identify opportunities for process improvements and innovation, and align operational strategies with company goals and objectives.
  • Team Leadership: Lead, mentor, and develop a high-performing operations team, foster a positive and collaborative work environment, and conduct regular performance reviews and provide constructive feedback.
  • Resource Management: Manage resources efficiently to maximize productivity, oversee inventory management and procurement processes, and ensure optimal utilization of equipment and materials.
  • Financial Oversight: Develop and manage operational budgets, monitor financial performance, and implement cost-control measures.
  • Customer Satisfaction: Ensure high levels of customer satisfaction through quality service delivery, address and resolve customer complaints and issues promptly, and maintain strong relationships with key clients and stakeholders.
  • Compliance and Safety: Ensure all operations comply with industry regulations and standards, implement and enforce safety protocols to maintain a safe work environment, and conduct regular audits and inspections to identify and mitigate risks.
Qualifications:
  • Education: College education a plus, but good related work experience in the fence industry or general construction required.
  • Experience: Minimum of 3-5 years of experience in operations management, preferably in the construction or manufacturing industry, with a proven track record of successfully managing large-scale projects and teams.
  • Skills: Strong leadership and team management skills, excellent strategic planning and organizational abilities, proficient in financial management and budgetary control, effective communication and interpersonal skills, and ability to analyze complex data and make sound decisions.
  • Technical Proficiency: Familiarity with industry-specific software and tools, proficiency in Microsoft Office Suite, and ODOO familiarity.
Working Conditions:
  • Primarily office-based with regular visits to project sites.
  • Occasional travel may be required for client meetings and industry events.
  • Must be able to work flexible hours, including evenings and weekends, as needed.
Company Values:
  • Build perfect fences safely and profitably.
  • Take care of customers.
  • Take care of each other.
  • Ask questions, we will figure it out.
  • What do the numbers say.