Community Director

2 months ago


Springdale, Arkansas, United States RichSmith Management Full time
Job Overview

We are seeking a highly skilled Community Director to lead the day-to-day operations of our 120-unit apartment community in Springdale, AR. As a key member of our team at RichSmith Management, you will be responsible for overseeing the entire property management process, ensuring a positive and supportive living environment for our residents.

Key Responsibilities
  • Market and Lease Available Apartments

Develop and implement effective marketing strategies to attract new residents and lease available apartments in compliance with fair housing laws.

  • Provide Exceptional Customer Service

Build strong relationships with residents, respond to their needs and concerns in a timely and courteous manner, and ensure their overall satisfaction with our community.

  • Manage Rent Collection and Lease Administration

Oversee the collection of rent, manage deposits, and administer leases using Onesite software, ensuring accuracy and efficiency in all financial transactions.

  • Market Available Units and Maintain a Waitlist

Develop and implement effective marketing strategies to promote available units and maintain a waitlist of prospective residents, ensuring a smooth transition of new residents into our community.

  • Oversee Renovation and Preparation of Vacant Units

Coordinate the renovation and preparation of vacant units for rental, ensuring they meet our high standards of quality and cleanliness.

  • Bid and Negotiate Service Contracts

Research and bid on service contracts, negotiate with vendors, and manage relationships to ensure the best possible services for our community at competitive prices.

  • Ensure Property Maintenance and Repairs

Oversee the completion of property maintenance and repairs in a timely manner, ensuring our community remains in excellent condition and meets the needs of our residents.

Requirements
  • Minimum two years of multi-family property management experience
  • One year of management experience with a successful track record in leasing and renewal rates
  • LIHTC experience preferred
  • Strong Microsoft Office and property management software skills (OneSite experience is a plus)
  • Bilingual in Marshallese is a PLUS
  • Excellent problem-solving, multi-tasking, and organizational skills
  • Empathy towards residents and staff while enforcing community rules
  • Strong communication skills, both verbal and written

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