Municipal Relations Specialist

2 days ago

Lancaster, Pennsylvania, United States Iberdrola Full time
Job Title: Municipal & Community Relations Manager

This role serves as the primary point of contact with municipal officials and community organizations for an assigned area.

Leverages strong relationships with key individuals and groups to meet NYSEG and RG&E metrics related to company initiatives, large projects, and emergency preparedness.

Resolves complex political issues to the satisfaction of the company and external stakeholders.

Key Responsibilities:
  • Manage the outreach function with municipal, county, and state government officials, government agencies, and community organizations.
  • Responsible for direct outreach and coordination with county emergency operations directors and personnel for initiatives related to emergency preparedness.
  • Participate in emergency exercises and provide training for assigned storm roles.
  • Manage a Public Liaison Officer team to ensure compliance with the Companies' emergency response plan and scorecard metrics.
  • Serve as the economic development lead for business attraction projects and work collaboratively with relevant business areas to provide comprehensive proposals to secure new business customers and increase revenue.
  • Support the achievement of economic development program objectives by presenting at key local and state-level economic development meetings and serving on local economic development boards.
  • Participate in a leadership role in key local business, charitable, civic, and economic development organizations representing the company to build a strong company brand in the community.
  • Identify and present politically sensitive issues and opportunities to department management that may positively or negatively impact the company.
  • Recommend strategies to resolve issues or leverage opportunities and then deliver appropriate responses to stakeholders.
  • Evaluate and recommend non-profit organizations for regional sponsorship, corporate donations, and Avangrid Foundation donations.
  • Coordinate with these organizations regarding donations and involvement at sponsored events and recognition ceremonies.
  • Promote Avangrid's volunteer program within the company and externally to community organizations.
  • Lead organization of company sponsored employee volunteer events to support achievement of Avangrid's volunteer goals.
Requirements:
  • Bachelor's Degree with a minimum of 6 years relevant experience is preferred or an Associate's Degree with 10 years' relevant experience.
  • Relevant experience includes customer service, business-to-business relationships, operations, public affairs, government affairs, or communications.
  • Direct interaction with government, business, and community leaders.
  • Excellent verbal and written communication skills.
  • Excellent organizational, analytical, and interpersonal skills.
  • Excellent public speaking skills with the ability to deliver consistent messages to multiple stakeholders.
  • Knowledge of the electric and natural gas utility business and the NYSEG/RG&E service areas is preferred.
  • Ability to effectively interact with external stakeholders and senior management.
  • Ability to manage multiple and often changing priorities, including crisis management.
  • Proficient in Microsoft Excel, Word, and PowerPoint applications.
  • Self-motivated and ability to work independently.
  • Must have flexibility to travel.

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