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Support Services Specialist

2 months ago

Russellville, Arkansas, United States Friendship Community Care Full time
Position Overview

Schedule: Flexible hours

Compensation: $14.50 per hour

Location: Russellville, AR Employment Type: Full Time Required Education: High School Diploma or GED

POSITION SUMMARY:

The Support Services Specialist is an integral member of a multidisciplinary team dedicated to delivering exceptional care and facilitating engaging activities in a secure and nurturing environment, both at home and within the community.

KEY RESPONSIBILITIES:

  • Assist clients with essential daily living skills and personal tasks, including but not limited to hygiene, dressing, household chores, grocery shopping, meal preparation, and financial management.
  • Provide transportation for clients to various activities and appointments, necessitating a valid driver's license.
  • Ensure effective communication regarding client needs and progress through appropriate channels, such as facility logs and staff meetings, by the end of each shift.
  • Complete all required documentation accurately, including Behavioral Reports, Incident Reports, and Progress Reports, in compliance with organizational standards.
  • Maintain meticulous records for transportation vehicles and adhere to Medicaid guidelines for billing and mileage.
  • Report any incidents or emergencies to the supervisor or designated authority immediately, as this role is safety-sensitive.
  • Contribute to the development, management, and revision of clients' Care Plans to prioritize their health, safety, and well-being.
  • Follow medication management protocols and assist in monitoring and documenting these processes.
  • Organize and facilitate recreational activities for clients.
  • Exemplify positive role modeling for clients through professional appearance and behavior, adhering to the organization's dress code.
  • Treat clients and their families with respect and dignity, reflecting the mission of Friendship Community Care in all interactions.
  • Assist in maintaining the cleanliness and functionality of organizational facilities and vehicles.
  • Participate in required training and continuing education opportunities.
  • Provide proof of liability insurance and keep it current.
  • May be required to undergo periodic driving assessments and demonstrate proficiency in operating various vehicles.
  • Maintain confidentiality regarding all information related to Friendship Community Care and its clients, in accordance with HIPAA policies.

This job description is not exhaustive and may be supplemented with additional duties as assigned by management.

QUALIFICATIONS:

To excel in this role, candidates must demonstrate the ability to fulfill essential responsibilities effectively. Reasonable accommodations may be provided for individuals with disabilities.

EDUCATION AND EXPERIENCE:

A high school diploma or GED is required; experience working with individuals with developmental disabilities is preferred. A valid driver's license is also necessary.

LANGUAGE SKILLS:

Ability to read and comprehend simple instructions and correspondence. Proficient in writing basic correspondence and effectively presenting information in one-on-one and small group settings.

MATHEMATICAL SKILLS:

Ability to perform basic arithmetic operations and interpret data presented in various formats.

REASONING ABILITY:

Ability to apply common sense to follow instructions and interpret various forms of information.

PHYSICAL DEMANDS:

Employees must be able to perform essential functions, which may include lifting up to 100 pounds and engaging in various physical activities.

WORK ENVIRONMENT:

The work environment is typically moderate in noise level. This role is safety-sensitive and requires passing background checks and maintaining a clean driving record.

Friendship Community Care is an Equal Opportunity Employer, committed to providing a workplace free from discrimination and harassment.