IT Support Specialist

1 day ago


Plaquemine, Louisiana, United States Stefanini Group Full time
Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Stefanini Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support for IT equipment, desktops, laptops, and mobile devices
  • Troubleshoot and resolve hardware and software issues
  • Install, configure, and maintain IT systems and equipment
  • Perform routine maintenance tasks, such as backups and system updates
  • Document and track technical issues and resolutions
  • Collaborate with other teams to resolve complex technical issues
Requirements
  • High school diploma or equivalent required; degree in computer science or related field preferred
  • Minimum 2 years of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of IT systems, hardware, and software
Preferred Qualifications
  • A+ certification or equivalent
  • Microsoft Certified Professional (MCP) certification
  • ITIL Foundations certification
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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