PS Outpatient Svcs Specialist UH Dental Clinic

1 week ago


Salt Lake, Utah, United States University of Utah Full time
Job Summary

This position is located at the University of Utah Hospital, School of Dentistry Clinic. The Outpatient Services Specialist provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience.

The incumbent accurately and professionally handles all front desk operations, including patient registration, scheduling, and payment collection processes. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between patients, dental staff, and other departments.

Responsibilities
  • Schedules patient appointments and contacts patients for rescheduling, missed appointments, and appointment reminders.
  • Assists patients with automated medical record access, as needed.
  • Corresponds with providers and staff via email, phone, and electronic medical records.
  • Greets and directs patients, anticipating their needs and responding in an accurate and timely manner.
  • Completes patient check-in and check-out processes by reviewing accounts and other compliance-related documents for completeness and accuracy.
  • Collects all necessary co-pays, deductibles, and co-insurance, as needed.
  • Reconciles cash against daily charge and cash reports.
  • Maintains accurate and orderly patient medical records, ensuring all paperwork is scanned into Epic.
  • Verifies charges are entered into Epic.
  • Maintains and utilizes work-lists, including reminder calls, waitlists, referrals, and insurance verification.
  • Communicates with patients in a confidential, professional manner using empathy, tact, and diplomacy.
  • Acts as a liaison between patients, guests, back office staff, students, and providers.
  • Verifies patient benefits and eligibility, when needed.
  • Maintains accurate registration by completing assigned work queues.
  • Responds to questions regarding account status and concerns, resolving billing or charge disputes or forwarding problem accounts to the appropriate individual for resolution.
  • Performs other administrative duties, as required.
  • Assists in the orientation, education, and training of dental students, residents, and staff on clinical procedures and protocols.
  • Adheres to standards set by OSHA, HIPAA, FERPA, CODA, and other standards.
  • Participates and contributes in committees and discussions regarding clinic operations, protocols, and/or quality assurance.
Requirements
  • Demonstrated potential ability to perform the essential functions of the job.
  • Ability to maintain a professional demeanor in stressful or difficult situations.
  • Ability to provide care appropriate to the patient demographic served.
  • Ability to display active listening and verbalize empathy while developing relationships with patients, guests, and coworkers.
  • Ability to assess data regarding the patient's status and provide care, as detailed in the department's policies and procedures manual.
  • Demonstrated excellent communication, interpersonal, organizational, and follow-through skills.
  • Ability to be highly motivated and pay attention to detail with a passion to provide excellent customer service in a fast-paced and evolving environment.
  • Ability to work efficiently and independently.
  • Demonstrated computer skills and an ability and willingness to learn new applications and software, procedures, and processes.
  • Ability to assimilate data from various sources.
  • Demonstrated knowledge of HIPAA regulations to ensure that patient information is guarded and respected.
  • Ability to navigate a facility with multiple providers and services.
Preferred Qualifications
  • Experience with CDT codes.
  • One year of experience in patient registration, admitting, or related work.
  • Dental office experience.
  • Epic experience.
  • Bilingual in Spanish.


  • Salt Lake, Utah, United States University of Utah Full time

    PS Outpatient Svcs. SpecialistAbout the RoleThe University of Utah's Andrology clinic is seeking a highly skilled Outpatient Services Specialist to provide exceptional care for our patients and guests. As a key member of our team, you will be responsible for delivering professional service and creating a memorable patient experience.Key Responsibilities•...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThis position is located at the University of Utah Hospital, School of Dentistry Clinic. As an Outpatient Services Specialist, you will provide exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience.Key ResponsibilitiesSchedule patient appointments and contact patients for...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThis position will be located at the University of Utah Hospital, School of Dentistry Clinic. The Outpatient Services Specialist provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience.The incumbent accurately and professionally handles all front desk operations...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThe Andrology clinic at the University of Utah is seeking a skilled Outpatient Services Specialist to provide exceptional care for our patients and guests. As a key member of our team, you will be responsible for delivering professional service and creating a memorable patient experience.Key ResponsibilitiesProvide exceptional patient care and...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThe Andrology clinic at the University of Utah is seeking a skilled Outpatient Services Specialist to provide exceptional care for our patients and guests. As a key member of our team, you will be responsible for delivering professional service and creating a memorable patient experience.Key ResponsibilitiesProvide exceptional patient care and...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThis position is located at the University of Utah Hospital, School of Dentistry Clinic. The Outpatient Services Specialist provides exceptional care for patients and guests by offering them professional services. The specialist will work closely with the dental team to ensure a smooth and efficient patient experience.Key Responsibilities•...


  • Salt Lake, Utah, United States UNITED WOUND HEALING PS Full time

    Job SummaryUnited Wound Healing PS is seeking a skilled and compassionate Nurse Practitioner or Physician Assistant to join our team as a Wound Care Specialist. As a key member of our multidisciplinary team, you will provide high-quality skin and wound care services to patients in the Greater Salt Lake City area.ResponsibilitiesLead and develop collaborative...


  • Salt Lake, Utah, United States St. Mark's Hospital Full time

    About St. Mark's HospitalFor 150 years, St. Mark's Hospital has provided a full-spectrum of healthcare services to Salt Lake City and its surrounding communities. As Utah's first hospital, our team members uphold a rich tradition of patient-centered, top-quality care at our 308 plus bed hospital.Job SummaryWe are seeking an enthusiastic Surgical Tech Svcs...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThis position will be located at the University of Utah Hospital, School of Dentistry Clinic. The Outpatient Services Specialist provides exceptional care for our patients and guests by offering them professional and courteous service.ResponsibilitiesProvide patient care and support services in a fast-paced outpatient settingAssist with patient...


  • Salt Lake, Utah, United States St. Mark's Hospital Full time

    About the RoleWe are seeking a highly skilled and dedicated Surgical Tech Svcs Specialist to join our team at St. Mark's Hospital. As a key member of our Operating Room team, you will play a vital role in delivering high-quality patient care and ensuring the smooth operation of our surgical services.Key ResponsibilitiesAssist in the preparation and...


  • Salt Lake, Utah, United States University of Utah Full time

    PS Nurse PractitionerAbout the RoleThe University of Utah is a leading academic medical center recognized for its commitment to quality, safety, and accountability. As a patient-focused organization, we strive to provide exceptional care to our patients and communities.Key ResponsibilitiesAs a PS Nurse Practitioner, you will be responsible for providing...

  • Dental Assistant

    3 weeks ago


    Salt Lake, Utah, United States Platinum Dental Services Full time

    Job OverviewPlatinum Dental Services is seeking a skilled Dental Assistant to join our clinical team. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and contributing to the overall success of our dental practice.Key ResponsibilitiesAssist Dentists and Hygienists: Provide clinical support to our...


  • Salt Lake, Utah, United States Day Dental Full time

    Job OverviewWe are seeking a skilled Dental Hygiene Specialist to join our team at Day Dental. As a key member of our oral health care team, you will play a vital role in providing high-quality patient care and contributing to the overall success of our practice.ResponsibilitiesProvide thorough and gentle dental hygiene services to patients, including...


  • Salt Lake, Utah, United States HCA Florida Lake City Hospital Full time

    Job SummaryWe are seeking a skilled RN Surgical Svcs/OR to join our team at HCA Florida Lake City Hospital. As a key member of our perioperative team, you will be responsible for providing high-quality patient care and support in the operating room.ResponsibilitiesParticipate in the planning and implementation of patient care and teaching based on a total...


  • Salt Lake, Utah, United States Tanner Memorial Clinic Full time

    Job SummaryTanner Clinic is seeking a highly organized and detail-oriented Clinical Office Specialist to join our team in Clinical Genetics.This part-time position involves providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesRespond to patient inquiries and concerns in a timely and professional...

  • Physical Therapist

    1 week ago


    Salt Lake, Utah, United States Jobot Full time

    Physical Therapist OpportunityA NEW Opportunity for a Physical Therapist to Work in an Outpatient Clinic - Monday to Friday, 5 8s or 4 10s Schedule - Excellent Benefits, 401K, Relocation, Student Loan Forgiveness and MoreAbout the JobAre you an experienced Physical Therapist seeking more work/life balance? Do you want to work in an outpatient setting and...

  • Physical Therapist

    5 days ago


    Salt Lake, Utah, United States Jobot Full time

    Physical Therapist OpportunityA new opportunity has arisen for a Physical Therapist to join our team in an outpatient clinic setting. This is a fantastic chance to work in a dynamic environment with a great work-life balance.Key HighlightsMonday to Friday schedule, 5 8s or 4 10sOutpatient setting with no weekends or holidaysExcellent benefits package,...


  • Salt Lake, Utah, United States Foothill Dental Full time

    Overview:Foothill Dental is a well-established practice seeking a skilled general dentist to expand their clinical expertise in comprehensive dentistry. The ideal candidate will have experience in crown and bridge, restorative, oral surgery, endodontics, and implants.Key Benefits:Potential annual earnings of $275,000+Guaranteed salary during...


  • Salt Lake, Utah, United States Jobot Full time

    Physical Therapist Opportunity in Outpatient ClinicWe are seeking a skilled Physical Therapist to join our team in an outpatient clinic setting. This is a full-time opportunity with a Monday-Friday schedule, offering excellent benefits and a competitive salary.Job Summary:Provide physical therapy services to patients in an outpatient clinic settingDevelop...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryThis position is located at the University of Utah Hospital, School of Dentistry Clinic. The Outpatient Services Specialist provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience.ResponsibilitiesSchedules patient appointments and contacts patients for rescheduling,...