Senior Director of Tennis and Athletics Operations Lead

4 weeks ago


Queens Village, New York, United States Commonpoint Queens Full time
Job Summary

The Senior Director of Tennis and Athletics Operations at Commonpoint Queens is responsible for overseeing the day-to-day operations of the Tennis and Athletic Center. This includes managing staff, developing and implementing operational policies, and ensuring the highest quality of services and member satisfaction.

Key Responsibilities
  • Develop and implement operational policies, programs, and procedures.
  • Manage staff, including hiring, training, and evaluating performance.
  • Oversee maintenance and operations of the Tennis Bubble enclosure, tennis courts, turf field, and clubhouse.
  • Manage facility maintenance, including snow and ice removal during winter storms.
  • Collaborate with the Director of Tennis/Programming to offer high-quality programs, including youth and adult classes, summer camps, leagues, tournaments, and special events.
  • Promote and maximize rental of facilities through outreach and sales.
  • Manage relationships with vendors, contractors, and service providers.
  • Foster strong member and guest relations through exceptional service and programming.
  • Establish and maintain partnerships with schools, teams, and organizations for long-term contracts and community offerings.
  • Write and apply for grants to support scholarship funds for underserved community members.
Requirements
  • Bachelor's degree in Recreation, Sports Management, Business Administration, or a related field.
  • Minimum of 5 years of leadership experience in recreational management or similar.
  • Exceptional communication, interpersonal, and organizational skills.
  • Proven experience in operations management, including business planning, special events, and fee-for-service programming.
  • Strong budgeting, financial analysis, and cost management skills.
  • Innovative mindset with a willingness to challenge norms and implement new ideas.
  • Visionary abilities for short-term and long-term planning.
  • Proficiency in computer skills, including Google Drive and Google Spreadsheets.
  • Tennis experience and CPR/First Aid certification are preferred.
What We Offer

Commonpoint Queens offers a competitive salary range of $85,000-$90,000 per annum, as well as a suite of benefits, including health insurance, FSA, 403B, and pension plans, life insurance, yearly PTO, and holidays.


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