Fraud Protection Officer

2 weeks ago

Texas City, Texas, United States Amoco Federal Credit Union Full time

The Fraud Protection Officer plays a crucial role in supporting AMOCO's mission of fulfilling the financial needs of our members by crafting, executing, and overseeing a robust fraud prevention framework. This program is designed to identify, avert, and counteract fraudulent activities, thereby protecting the financial interests of both the credit union and its members. The incumbent will provide expert oversight on investigations related to fraud, utilizing electronic systems, debit and credit transactions, new account setups, account misuse, check fraud, elder exploitation, suspected money laundering, identity theft, and more. Regular analysis of fraud patterns will be conducted to generate reports that highlight risks and strategies for mitigation.

Our Culture

With over 85 years of service, AMOCO Federal Credit Union stands as one of the largest credit unions in the Houston/Galveston region. Our culture is shaped by a dedicated team that embodies the cooperative ethos of assisting one another. By attentively addressing the needs of our members, we strive to be their trusted financial partner. Each interaction aims to foster member loyalty and meet the financial requirements of our members and staff at every point of contact. We prioritize hiring individuals who align with our values and culture.

Work Perks

We provide a range of exceptional benefits, including:

  • Comprehensive health benefits, including medical, dental, and vision coverage for employees
  • Tuition reimbursement opportunities
  • On-the-job training programs
  • 401(k) matching contributions
  • Annual bonus incentives
  • Paid company holidays
  • Generous paid time off
  • Frequent employee appreciation and recognition events
Key Responsibilities:

25% Directly supervises team members to enhance productivity, efficiency, and performance. Provides coaching, training, and corrective feedback while ensuring compliance with regulatory standards and organizational values. Evaluates performance and makes recommendations regarding compensation, promotions, and terminations as necessary. Fosters a high-performance culture within the team.

15% Fraud Detection. Engages in real-time monitoring to identify suspicious activities, unusual transaction patterns, or anomalies. Analyzes historical data to discern trends and forecast potential risks.

15% Fraud Prevention. Develops and implements a comprehensive fraud prevention strategy in collaboration with stakeholders across the credit union. This includes establishing policies, implementing controls, and continuously updating security measures to comply with relevant anti-fraud regulations and best practices.

15% Risk Assessment. Conducts regular assessments to identify emerging fraud threats and vulnerabilities. Stays informed about changes in processes, systems, and governance structures that may impact operational risk management. Allocates resources effectively to areas requiring the most protection.

15% Incident Response. In the event of a fraud incident, leads rapid response efforts to mitigate impact. Oversees investigations into suspected fraudulent activities, collaborating with internal teams and law enforcement as necessary.

15% Utilizes technology and advanced analytics to analyze data. Prepares and reviews internal and external fraud loss reports to monitor risk management activities related to significant losses. Identifies patterns and anomalies and communicates potential impacts to relevant business units.

Preferred Certifications:

Certified Fraud Examiner (CFE)
Certified Anti-Money Laundering Specialist (CAMS)
Certified Risk Professional (CRP)

- Must adhere to all company policies, applicable laws, and regulations, including but not limited to the Bank Secrecy Act and the Patriot Act.

- Committed to delivering exceptional customer service while employing Member Service & Loyalty Skills: Focus on Member, Maintain/Enhance Self-Esteem, Listen, Maintain Personal Responsibility, Manage Complaints and Resolve Problems.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discriminate against employees or applicants based on inquiries about, discussions of, or disclosures regarding their own pay or that of others.

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