Customer Service Representative

1 week ago


San Jose, California, United States FASTSIGNS Full time
Customer Service Representative Opportunity

FASTSIGNS of San Jose is seeking a creative and personable customer service representative to manage signage and design projects from concept to creation.

Key Responsibilities:
  • Provide exceptional customer service as the first point-of-contact for walk-in, telephone, and online clients.
  • Respond to customer inquiries with product recommendations and pricing information.
  • Develop detailed production plans for graphic designers and production crews.
  • Assist with quality control of sign products to ensure customer satisfaction.
  • Support administrative tasks such as customer invoicing, store operations, and daily reporting.
Requirements:
  • Strong verbal, telephone, and written communication skills.
  • Organizational and time management skills.
  • Ability to work in a fast-paced environment.
  • Knowledge of graphic design principles and sign production processes.
Benefits:
  • Competitive hourly rate of $21.00.
  • Medical, dental, and paid time off benefits.
  • Opportunity to work in a dynamic and growing industry.


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