Customer Service Representative, Personal Insurance
5 days ago
About Acrisure
Acrisure is a fast-growing fintech leader that operates a global insurance broker. We provide a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management.
Our company culture is built on organic partnership, collaboration, and trust. We have a dynamic team of professionals who share our vision for the future of the insurance industry.
About the Role
We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional support to our customers and ensure timely resolution of their inquiries and concerns.
Key Responsibilities
- Provide daily service to assigned task by Producers and/or Account Executives with the agency's written procedures.
- Respond to client inquiries, incoming mail, and company request needs on a timely basis.
- Collect renewal data on assigned accounts.
- Claims support.
- Maintain accuracy of client data in agency management system (Applied Systems).
- Document all activities in agency management system (Applied Systems).
- Understand and utilize upload, download and interface technology.
Requirements
- Active Property & Casualty License or ability to obtain one within 60 days of hire date.
- Strong organizational skills- ability to discern priority and initiative.
- Computer skills, specifically Microsoft Word, Outlook and Excel.
- Excellent verbal and written communication skills as well as strong interpersonal skills.
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