Wireless Retail Sales Director
2 months ago
At Alliance Mobile, we are a leading provider of wireless and entertainment products, with a strong presence in 21 states across the country. Our company values innovation, collaboration, and customer service, and we are committed to delivering an exceptional experience to our customers.
Job SummaryWe are seeking a highly skilled and motivated Retail Store Manager to lead our Wireless Division. As a key member of our team, you will be responsible for driving sales growth, developing and coaching a high-performing team, and ensuring exceptional customer service.
Key Responsibilities- Maximize profits in all aspects of the business
- Coach and develop employees to ensure efficiency and performance in the location
- Interview, hire, and make necessary discipline decisions, including terminations, for store personnel
- Complete Training requirements with each staff member on a weekly basis
- Store Operations
- Create and maintain store scheduling
- Consistently demonstrate excellent leadership and coaching skills
- Support Team and assist with customer transaction
- Perform role plays with personnel on a regular basis to demonstrate what right looks like
- Partner with Trainers to complete New Hire Training / On-boarding
- Comply with Corporate policies for deposits, mail, communication, etc.
- Keep the integrity of the company to the highest level and demand the same from each staff member
- Work a minimum of 45-50 hours a week
- Communicate with the Corporate office team
- Lift upwards of 25 pounds when necessary
- Minimum 2 years of Sales Management Experience
- Experience in coaching and developing employees
- Excellent sales skills and demonstrated ability to meet or exceed performance standards
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to operate a personal computer, wireless equipment, copier, and fax
- $55,000 - $80,000/yearly + Commission
- Medical, Dental, Vision, 401k
- Sales Competitions
- Internal Promotion Opportunities
- Accruing Paid Time Off
- Holiday Pay
- Bonuses
- 50% of AT&T Wireless Bill and more Employee Discounts
- College Book Reimbursement
- Social Gatherings
- Mentorship Program
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