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Patient Care Coordinator
2 months ago
Job Overview
The role involves welcoming visitors and providing necessary assistance. This position offers clerical support to the healthcare team in executing daily patient care operations. It acts as a vital communication link for relaying information and requests between patients, staff, visitors, physicians, and various departments. The individual will be responsible for data entry related to patient activities and managing medical records from admission through discharge. Communication will be tailored to meet cultural and age-specific needs.
Key Responsibilities
Communication Duties
- Receptionist duties - Welcomes and assists patients, visitors, and staff. Answers phone calls promptly and courteously.
- Facilitates communication between patients and families. Provides patient room numbers and transport times. Ensures that family update lines are monitored.
- Maintains logs for admissions and discharges.
- Communicates effectively with various hospital departments.
- Acts as a resource for medical supplies and records.
- Coordinates with physicians regarding patient orders.
- Follows hospital standards for customer service.
Technical Responsibilities
- Ensures timely processing of patient admissions, transfers, and discharges.
- Records charges and maintains the order entry system in accordance with established procedures.
- Prepares service requisitions and assists with electronic health record systems.
- Conducts audits and reports as required.
- Ensures the functionality of computer systems.
Chart Management Responsibilities
- Ensures organization of charts and adequacy of labels.
- Inputs all chargeable items and verifies sticker placements.
- Copies written orders and transmits them to the pharmacy.
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About The Christ Hospital
With over 130 years of service, The Christ Hospital stands as a premier healthcare provider in Greater Cincinnati. We are dedicated to fostering collaboration, embracing diversity, and driving innovation to continuously improve the quality, accessibility, and safety of healthcare.
