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Academic Program Coordinator
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We are seeking a highly organized and detail-oriented Academic Coordinator to join our team in the Environmental and Sustainability Studies Program at Wake Forest University. The successful candidate will provide administrative support to the Director and faculty, ensuring the smooth operation of the program.
Key Responsibilities- Provide exceptional customer service to visitors, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Manage and maintain accurate records, including memos, letters, reports, and faculty syllabi.
- Coordinate and promote program events, meetings, and activities, ensuring seamless execution and effective communication.
- Oversee the maintenance of program inventory, ensuring that supplies, furniture, equipment, and facilities are in good working order.
- Manage classroom usage through the EMS room scheduling system, ensuring efficient use of space and resources.
- Serve as the program Business Administrator, attending meetings to stay up-to-date on Financial Services policies and procedures, and sharing information with other program members.
- Manage and analyze program funds, tracking expenses, reviewing credit card transactions, and reconciling the general ledger on a monthly basis.
- Act as the Departmental Property Administrator, maintaining a log of fixed assets within the program.
- Enter courses into Workday and provide course information to the Dean's Office as required.
- Assist with faculty-related processes, including recruitment, onboarding, leaves, fellowships, tenure, and promotion.
- Support the major/minor declaration process and student registration.
- Serve as the primary liaison between the program and other units on campus.
- Update and maintain the program website.
- Manage student employee hiring and oversee workload and timecard approval.
- High school diploma plus one to three years of related experience, or an equivalent combination of education and experience.
- General knowledge of office management procedures and techniques.
- General knowledge of budget systems and financial and accounting procedures.
- Effective communication skills, both verbal and written.
- Proficiency in Microsoft Office, including Word, Excel, Internet, PowerPoint, and database programs.
- Ability to operate peripheral office equipment.
- Confidentiality and accuracy in maintaining records and information.
- Organizational skills and ability to prioritize work assignments.
- Attention to detail and ability to work in a fast-paced environment.
- Ability to interact with diverse groups, including faculty, staff, and administrators.
- Flexibility to work occasional evenings and weekends as required.