Patient Access Representative
1 month ago
As a Patient Access Representative at Arkansas Children's Hospital, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients and families. Your primary responsibility will be to schedule and register patients for outpatient clinics, ensuring accurate and complete demographic and insurance information. You will also be responsible for meeting or exceeding productivity and accuracy standards, greeting and engaging patients, families, and visitors, and collaborating with clinical partners to optimize patient communication and clinic flow.
Key Responsibilities:
- Schedule all patient appointments and ensure referrals are obtained.
- Meet or exceed expected productivity and accuracy standards.
- Greet and engage patients, families, and visitors to provide a positive first impression.
- Complete registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
- Collaborate with clinical partners to optimize patient communication, clinic flow, and ongoing care.
About Arkansas Children's Hospital:
Arkansas Children's Hospital is the only hospital system in the state dedicated to caring for children, enabling us to uniquely shape the landscape of pediatric care in Arkansas. Our four core values—safety, teamwork, compassion, and excellence—inform every action. We are driven by a commitment to making children better today and healthier tomorrow. With two hospitals, a pediatric research institute, foundation, clinics, education, and outreach, we provide comprehensive care to children and families across the state. Join our team and be part of an elite team united with a common goal of saving children and making their lives better.
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